Case Study – Vincent Gurney

The Challenge

Vincent Gurney is a premier recruitment consultancy specialising in the Engineering and Construction sectors. Founded by industry experts Tom Vincent and Johnie Gurney, the agency boasts over 15 years of combined experience.

By early 2021, the business was expanding rapidly. To support this growth, the founders decided to transition their back-office operations. They required a robust pay & bill solution that could eliminate manual complexities, ensure a smooth payroll process, and provide the owners with greater oversight of their financial data.

The Solution

The agency implemented Workwell’s Pay & Bill software in January 2021. The transition focused on empowering the team through comprehensive training, allowing Tom and Johnie to understand the mechanics of the tool and “self-diagnose” any potential issues independently.

The solution streamlined several high-touch administrative tasks:

• Centralised Reporting: A user-friendly portal for generating quick financial reports and data exports.
• Validation Tools: Digital check sheets to verify manual timesheets and invoices before they are finalised.
• Candidate Self-Service: A dedicated portal where candidates can independently access and download their annual remittances.

The Result

The implementation has transformed the agency’s back office from a time-consuming necessity into a streamlined, high-control function. By automating the distribution of remittances and simplifying the reporting process, the founders have reclaimed significant time to focus on strategic growth. Most importantly, the transparency of the system has given the leadership team peace of mind regarding the accuracy of their financial output.

Tom Vincent, Co-founder of Vincent Gurney, said:

“(Workwell) were so helpful, as they taught us how the tool worked… It’s made us feel like we have more control over the business, which is great. It also means we can be more hands-on with the payroll. Now the candidate can just log in and get their remits for the year and do it all themselves.”