Case Study – Vertex Associates
Taking Care Of Back Office To Allow Founders To Focus On Growth
THE CHALLENGE
We have supported Vertex Associates, specialists in accountancy and finance recruitment, since the company was launched in 2020. At the outset, the founders knew they needed to focus all their energy on winning clients, placing candidates, and building a strong market presence. However, like many startups, they were faced with the operational burden of running essential back-office functions to keep the business moving, but they new hiring an internal team would increase overheads and reduce focus.
THE SOLUTION
We delivered a fully outsourced back-office solution tailored to the needs of Vertex Associates and its early stages. This included end-to-end management of pay and bill, proactive credit control, and complete bookkeeping and accountancy support. From day one, we worked closely with the founders to understand their goals, workflows, and growth plans, to provide a comprehensive solution.
Our flexible model allowed the agency to scale support up or down in line with demand, and has removed the need to hire, train, and manage internal back-office staff. By acting as an extension of their team, we peace of mind that the back office functions are being taken care of efficiently and compliantly.
THE RESULT
- Reduced overhead costs and kept headcount low
- Improved cashflow management through effective credit control
- Freed up the founders to focus on growth and customer relations
With the back-office fully managed, the founders were able to focus entirely on revenue-generating activities and business development. The business achieved sustainable growth without the typical operational bottlenecks faced by early-stage recruitment companies.
Vinesh Solanki, Managing Director, said:
“Having Workwell Outsourcing manage our back office from day one allowed us to focus on what really mattered – growing the business. Their expertise, flexibility, and understanding of our needs have been instrumental in our success.”